Customer service in Welsh

We feel it is important to provide an authentic Welsh experience, both for our local customers and for tourists visiting Ceredigion. Speaking Welsh is part of our culture and heritage and we are proud to have a language policy in place in the hotel.

It is a requirement for our entire front of house staff to be Welsh speaking in order to provide the customer with the choice to communicate in whichever language they prefer. 

It really is quite simple. We are using our own language, in our own workplace, in our own country.

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